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West Midlands Hospital
2022-03-17
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 17th March 2022
The staff were excellent in their care and friendly too. The only constructive suggestion to improve the care is on the administration side. The different departments need to communicate with each other more as to not make mistakes. Also to check the contents of information sent out to patients before posting it. I was sent out a letter asking me to isolate for 2 weeks when I only had to do 3 days and I found this out when I phoned up to say I couldn't make one of my appointments before hand.