West Midlands Hospital

West Midlands Hospital 2026-01-09 Person 5 5 0

I would like to express my sincere thanks to everyone at West Midlands Hospital for the outstanding care I received during my knee replacement operation. From my very first appointment at Stourside through to my physiotherapy at West Midlands Hospital, the standard of care was exceptional at every stage. Every member of staff played a part in making my experience so positive — from the admin and reception teams, to the nurses, physiotherapists, and kitchen staff. Everyone was professional, kind, and genuinely caring. Mr Chaudhry and his theatre team were superb, and the nurses on the ward could not have treated me better. Nothing was ever too much trouble, and I always felt well looked after and reassured. Although I have now been discharged, I would not hesitate to return to this hospital for any future treatment. I would highly recommend West Midlands Hospital to anyone seeking excellent care and support.

West Midlands Hospital 2025-05-16 Person 5 5 0

Had to have an Internal Ultrasound here. The nurse was so lovely and reassuring, keeping my privacy in mind at every step. The consultant doing the Ultrasound was really reassuring. He was happy to answer any questions I had. The consultant was informative and shared my ultrasound with me while he was doing it. I felt respected and comfortable at all time.

West Midlands Hospital 2025-05-09 Person 5 5 0

Nothing was too much for any of the staff at this hospital. They have great care and respect for their patents.

West Midlands Hospital 2024-04-13 Person 5 5 0

What a fantastic hospital all the staff were really great and looked after you .My surgeon Dr Sabur Malek again was wonderful kept me informed all the way with my hip replacement surgery. 5 star all the way. Thanks to all

West Midlands Hospital 2024-03-25 Person 5 5 0

The service at Ramsey West Midlands hospital was first class from the minute I walked in to the moment I was discharged.

West Midlands Hospital 2024-03-14 Person 4 5 0

I went to Stourside for my consultations and to Halesowen for my operation. Both were spotlessly clean & staff friendly. The anaesthesist team were great, it was my first time in hospital and they made me feel very relaxed. I had my hysterectomy on 30/01/24, the nurse who looked after me on the night I had my operation was an absolutely angel, she was so kind, caring and cheerful. Sadly I can't remember her name, but a huge thankyou to her. My only complaint was before my op. I was admitted at 12.30pm. I was shown to my room, seen by Mr Muammar, anaesthesist, physio & kitchen lady, all were friendly, caring & lovely. Then my admission nurse did all the necessary tests etc. At 1.45 pm my husband, who was waiting downstairs, asked if he could come to my room, as I was now just waiting for op, he was told he couldn't as I was about to go down to surgery. THREE hrs later, I was still alone in my room, hadn't seen my nurse since 1.30, and no idea why my husband was told I was about to go to surgery at 1.45pm. My nurse only came to tell me what was happening at 4.45pm after my husband had phoned to see what was going on. I eventually went to surgery at 5pm. I hadn't been allowed water for 2 hours prior to admission, so since 10.30 I hadn't had a sip of water, if my surgery was 5pm then surely I could have have some water up until 3pm. That was my only complaint about the whole process, if I had been kept informed & my husband been allowed to wait with me as I was told he could, then the service would have been 100%. The service I received the night of and the day after my operation was exceptional, can't fault anything post op and on discharge. Lovely staff and lovely food but sadly I had no appetite to do it justice. Thank you

West Midlands Hospital 2024-03-02 Person 5 5 0

Along with Mr Malek, the staff at West Midlands Hospital were amazing, cannot fault anyone there, so helpful and friendly, special thanks to Dan and Matt for putting me at ease before the op

West Midlands Hospital 2024-02-28 Person 5 5 0

I was treated with great care and Attention. always very Professional.

West Midlands Hospital 2024-02-02 Person 5 5 0

Good

West Midlands Hospital 2024-01-19 Person 5 5 0

I am 69 years young. I have visited the West Midlands hospital 3 times. 2 total hip replacements and 1 total knee replacement so I think my opinion is based on experience I have had. This definitely does not mean I want to go there again. However when you are treated with dignity, respect, care ,kindness then you know, even though you are going through a major trauma to your body. You are in the best possible place.