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West Midlands Hospital have over the last 18 months treated me in a very Professional, but friendly manner, they understand that patients have anxieties and concerns any procedures that could be involved, and are always ready to listen to these concerns, and act in your best interests. The care and treatment that I received was delivered in a very efficient, friendly and Professional manner. They have upgraded their procedures in line with all Covid requirements to ensure that you receive your care in a Covid safe environment, so that there is a limited impact to their waiting as is possible, Thankyou to you all.