West Berkshire Community Hospital

West Berkshire Community Hospital 2024-05-22 Person 5 5 0

Person at reception was smiley and efficient, person taking blood was efficient and friendly and quick, virtually pain free process. However the signage asking one to check in at the reception desk was hidden by people queuing ! Luckily I saw it. Had a short wait only past appt time

Signage

West Berkshire Community Hospital 2024-05-22 Person 5 5 0

[name removed] was very thorough. Took pains to explain everything clearly and in detail. Very reassuring after unpleasant incident causing pain. Gave me the precise exercise to remedy the problem. Felt distinct improvement after just one day. Gave me advice for ongoing general exercise. Very good experience.

Can’t think of anything!

West Berkshire Community Hospital 2024-05-22 Person 4 5 0

All the staff were very nice and have been very helpful and accommodating but I’m ready to go home

It has been hard sleeping next to other patients that are constantly shouting out and being rude, my own room would have been nice

West Berkshire Community Hospital 2024-05-22 Person 4 5 0

Without the care, consideration, and treatment I received this allowed me to be able to go home.

Do not feel qualified to make comment.

West Berkshire Community Hospital 2024-05-22 Person 4 5 0

Felt the nurses went the extra mile. They responded to my small and larger requests. Sometimes the patio door on the ward was left open after 9 pm making me feel a little unsafe.

Would prefer a written menu to look at and make my choice, rather than be told the choices.

West Berkshire Community Hospital 2024-05-21 Person 5 5 0

I felt very happy with the nurses :if you needed anything or help with anything they were always available; nothing was to much trouble

I don’t think you could do any better

West Berkshire Community Hospital 2024-05-20 Person 5 5 0

Very competent knowledgeable podiatrist. [name removed]. Thorough. Listening to me, answering my questions. Very informative.

[name removed]

West Berkshire Community Hospital 2024-05-20 Person 4 5 0

Honest opinion

Nothing

West Berkshire Community Hospital 2024-05-20 Person 4 5 0

being elderly ,found it a long way to walk from car park

was much better when blood tests were at my sugery as transport a problem if not driving

West Berkshire Community Hospital 2024-05-20 Person 5 5 0

The staff are amazing well looked after

Nothing at all