West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
2,797 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of MSK Community Specialist Service - Lower Limb - WBCH
3rd June 2024


Service was prompt, but plenty of time devoted to listening and clear explanation. The facilitycwas Clean, modern, no longer queues when I visited, conveniently near.

Suggested improvements
Nothing really. Perhaps have the X-rays on-site?

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
3rd June 2024


[name removed] was brilliant

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
3rd June 2024


Just the two (related) visits to this hospital .... very impressed.

Suggested improvements
All ok

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Phlebotomy Service
3rd June 2024


Blood test booked easily and readily available. No queues. Easy parking. No forms needed. Friendly and efficient staff. Very impressive. Well done NHS

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
3rd June 2024


My blood test appointment started on time and the staff were very nice. The whole process was very quick and easy.

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
3rd June 2024



Staff
Safe
Listening
Information
Involvement
Experience
 
Review of MSK Physiotherapy - WBCH
3rd June 2024


I was seen on time, the environment in the physio dept was good and my physio, [name removed], was excellent.

Suggested improvements
Nothing.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
3rd June 2024


[name removed] was so caring, thorough and reassuring, I felt very well treated. The appointment was on time and I didn’t have to wait long for it in advance either, after being referred.

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
3rd June 2024


Well looked after by [name removed], very good analysis, felt like I was getting personal attention.

Suggested improvements
All worked well.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
3rd June 2024


Staff were all very polite, efficient and extremely knowledgeable.

Suggested improvements
Nothing obvious

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
 
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