Watford General Hospital has been our 'local' hospital since 1984. It has been through very difficult times with a negative reputation. I am so delighted with the changes and hard work that has been achieved to make this hospital so good now. I do get annoyed when I hear people saying negative things especially about A & E. May I suggest that anyone going there be given the procedure ,Triage nurse. blood and urine samples, doctor. When the samples go to the lab, depending on what they are for, will always take time. Why can't some people engage their brain and try to realise that there are steps to be taken before a diagnosis can be made. I suggest a leaflet or a liaison person.