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5th June 2014


Much appreciated the fact that although we had a long wait, the staff were friendly and let us know at every opportunity how long & when it would be to our next step. Being informed is important. It alays fear and anxiety. Seating are comfortable. The toilet extremely clean, but for a larger person/ disabled the sink is quite close to the toilet not much space in between to move (8 3/4 hours.)

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff