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Written by a patient
6th March 2020

Had an appointment booked in for 12am to see my results of a Mag3 scan. I saw someone on the team is ESAU and he had no idea why I was here, I gave him my notes from previous as requested. I explained why I was here yet still no clue. I was sent back to the waiting area. It is now 2:45pm and I am still waiting. I have missed work and not been told how long at all I will be waiting for. The doctor who organised this appointment hasn’t even shown up.

Recommend
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Dignity/Respect
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Involvement
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Information
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Cleanliness
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Staff
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