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Written by a carer
2nd February 2017


Patient of 93 shuffled through the corridor queues on trolley. Corridor not wide enough. Paramedic did explain that one side of doors mother in law in their care and the other side she had made the care of hospital. No offer of water or help to loo for mother in law. Luckily she had son and daughter-in-law . Finally after 7 hours discharged but canula left in her arm. We had tried to move her to private hospital to take the burden off the NHS but were not allowed to and the private hospital would not take patient unless signed off by NHS. Will endeavour to source private ambulance and private hospital with A&E for the next time.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff