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5th June 2014


1) The routine for food and refreshments was kept to and checks on blood pressure etc were made on time. 2) Food was good and hot with a wide menu. Could do with a calorie count against the meals as the menu is fairly stable. 3) Domestic staff should wear 'first name' labels as when you are greeted by them by your first name you cannot reciprocate without having their name.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff