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Watford General Hospital
2020-02-04
Person
4
5
0
Written by a patient
Written by a patient 4th February 2020
I don't want to criticise what has been a very well handled procedure for me but I must draw your attention to the poor standard of the pre-op waiting room. At probably the most stressful time of the whole process (i.e. waiting just prior to the operation) patients are asked to wait in a room that is too small, on uncomfortable plastic chairs, with in adequate heating and ventillation. When I had to complete various information, we were asked to move three times from office to office. All in all, it was quite a tramatic experience that could be avoided if the right environment had been created.