Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Warwick Hospital
2023-05-17
Person
4
5
0
Review of A & E
17th May 2023
All good given volume of patients
Suggested improvements
N/a
Warwick Hospital
2023-05-17
Person
4
5
0
Review of A & E
17th May 2023
Excellent
Suggested improvements
Not hi
Warwick Hospital
2023-05-16
Person
4
5
0
Review of A & E
16th May 2023
I waited two and a half hours to be seen, I was offered a cup of tea. The waiting area was functional.
Suggested improvements
As always a little more communication, we had no idea that we were in mior injuries and out of hours GP area, so became a little frustrated when people were seen before me despite arriving after me!!!
Warwick Hospital
2023-05-16
Person
2
5
0
Review of A & E
16th May 2023
The Warwick nurses who looked after me when I was taken in by ambulance at 9am were very good, professional and arranged me to see a doctor quite quickly. It was thought that I might have an infection, as I had a DIEP breast reconstruction 2 weeks previous at UHCW. To ensure my wounds were healing and not causing an infection I had to go to UHCW to see the plastics team to check.
I was transferred to UHCW by ambulance and the A&E can only be described as appalling. No beds. I had to sit in a chair for a couple of hours and after major surgery this was very difficult. The plastics team were very professional when I saw them and they were equally appauled at how I had been treated. They were happy that my wounds were fine and that this was not the source of my infection. They explained that I would need to go back to Warwick as there were no beds at UHCW. A&E told me that they'd be a 12 hour wait for an ambulance, so my friend had to drive me.
This time I was a walk-in to Warwick A&E and my experience was awful. Long wait, about 4 hours, to be seen and then I was left about another hour in a cubicle on my own. I was eventually seen at 10pm and the doctor felt I should be admitted to a ward due to an internal infection. I was eventually transferred around 11.30pm. At no point was I offered fluid or anything to eat, from 9am until 11.30pm.
Suggested improvements
Improve your waiting times. Give continuity of care. Don't make patients go from one site to another just because of different Trust issues. Think of the patient first, such as, how long have they been in the system, have they been offered food or water. Let them in on the decision making and allow the patient to be part of the final decision.
Warwick Hospital
2023-05-16
Person
4
5
0
Review of A & E
16th May 2023
I was seen and tested very quickly after arrival and was constantly monitored during my stay.
Suggested improvements
Don't know
Warwick Hospital
2023-05-16
Person
5
5
0
Review of A & E
16th May 2023
Everyone very polite and curteous
Suggested improvements
Make sure people on desk stay at their desk and not take time away on personal calls
Warwick Hospital
2023-05-16
Person
4
5
0
Review of A & E
16th May 2023
Experienced, considerate staff.
A general humour atmosphere.
Suggested improvements
Keep patience up to date with waiting situation.
Warwick Hospital
2023-05-16
Person
5
5
0
Review of A & E
16th May 2023
Always a great hospital at Warwick, we are very fortunate to live in its catchment area.
Suggested improvements
Nothing.
Warwick Hospital
2023-05-16
Person
2
5
0
Review of A & E
16th May 2023
Waited for 5 hours and never got seen by a doctor, ended up being quicker to go to emergency Gp after sitting in a&e all night.
Suggested improvements
Seeing a doctor
Warwick Hospital
2023-05-16
Person
5
5
0
Review of A & E
16th May 2023
The staff were very attentive and patient with everyone
Suggested improvements
I lost money in the A&E Reception foyer vending machine.
