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18th October 2021


Mr Hutchinson spent a whole hour with me asking questions and listening to me. There was a student present who was very pleasant. I was examined thoroughly and given specific and clear answers. The nurses were also pleasant and professional. I was very impressed by the care I received.

Suggested improvements
The signage in the main hospital is very poor and departments difficult to find. Staff do not seem to know where departments are either so it was a bad experience trying to find the places I needed to go. Even toilets were not clearly signed! This needs an urgent overhaul as it adds to the stress of a hospital visit.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff