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5th July 2022


It is a great shame i had to wait in the ambulance for some two hours, as did a number of other ambulances which explains why I waited some ten hours for it to arrive. The treatment I received was almost entirely focused on my passing out waiting for the ambulance and ignored why I originally needed one. I was told that was a matter for my GP whereas my GP had advised me I should wait for sn ambulance. Complete lack of clarity. Otherwise, the staff were all very kind snd doing their best in difficult circumstances.

Suggested improvements
Less waiting time and clarity of care

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff