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28th August 2021


Being told when I arrived I needed to do a wee sample. If this had been on the letter that a full bladder was required, fair enough, but nothing so wasn’t able to provide it. Also being informed “your very tall” four times, as if I’d grown over night! Would like to have replied “yes and your very small” but I was bought up correctly!

Suggested improvements
Going into the cubicle to see a sanitary towel on the floor (not used thank god!) just seemed very unclean. A bag of gown maybe each gown in its own bag would make it feel more sterile. Floor was dirty looking.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff