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5th July 2022


I was seen and x-rayed quickly but then waited for over an hour for follow up by A&E nurse who wanted me to be reviewed by the consultant before discharge. I then waited 3 hours for a consultant review but was never seen or spoken to by the consultant and was then discharged without knowing exactly what was wrong or possible solutions. I could have been discharged much sooner and been at home with my family

Suggested improvements
It would have been good to have been offered a drink as due to my injuries I was not able to get one myself. I was also disappointed that a consultant did not come and see me directly and explain what my injuries were and what was going to happen next. The A&E staff were lovely but couldn’t provide the whole level of care

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff