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11th February 2023


Appalled by Consultant Dr Richard Morrel’s bizarre behaviour and breech of his own Emergency department’s Philosophy of care …..to “promote good communication of information “. After initial examination-we were not instructed to communicate directly with the X-ray department. We sat and waited another hour + after a 5 hour wait - until I asked the kind Receptionist what was going on. Then again after X-ray-we were just abandoned . When I questioned this I was given no apology from said Dr. We found his manner cold, patronising, arrogant and bordering on Sociopathic .

Suggested improvements
Don’t employ Doctors of this un-pleasant calibre, Consultant or not . It must be said , the other staff members we met were excellent, including the Receptionist in Minor Injuries .

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Rating not given.
Staff