Share review of Warwick Hospital

Warwick Hospital 2023-12-30 Person 5 5 0

I brought my mum, Sheila, into A&E following 2 fainting episodes first thing in the morning on 2 consecutive days. All the staff who dealt with her were amazingly kind and respectful. First the triage nurse who was super efficient, and then we were taken to a bed in Res where many checks were done. We were cared for by Josh and Sian and Siad who were on duty on Saturday 30th December during the afternoon / early evening. They made her feel at ease and listened to as well as undertaking the medial checks they needed to do. They took time to explain things to me and to mum so we both knew what was happening and why. They took time to care for the whole person. Given it was a Saturday and over the Christmas period, I was really so grateful for the time and attention that they gave to her. Josh called me before finishing his shift to give me an update and to reassure me that she was doing well. You have an absolutely fantastic team in A&E. Thank you so much. (When I thanked Josh on the phone, he jokingly said I could write to his manager to let her know. So please pass on this message to Clare Wilson! Josh was fantastic!)

There was nothing that could have been better today.