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Written by a NHS patient
10th December 2023


Dear [Doctor's Name], I hope this email finds you well. I wanted to take a moment to express my gratitude for the exceptional care I received during my recent septoplasty procedure at Warwick Hospital. From the moment I arrived, I was greeted by a friendly and professional staff who made me feel at ease. The pre-operative team took the time to explain the procedure in detail and answer all of my questions, which helped alleviate any anxiety I had. During the surgery, I was impressed by the skill and expertise of the surgical team. They worked efficiently and effectively, ensuring my comfort throughout the procedure. The post-operative care I received was equally outstanding. The nursing staff was attentive, providing me with the necessary pain management and monitoring my recovery closely. I also want to commend the cleanliness and organization of the hospital. The facilities were well-maintained, and I felt safe and secure throughout my stay. Overall, my experience at Warwick Hospital was exceptional, and I am incredibly grateful for the care I received. Please extend my thanks to the entire team involved in my treatment. Thank you once again for your professionalism and dedication to patient care. Best regards Elena

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