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Written by a NHS patient
3rd September 2021


I went into hospital for a c section. The actual procedure went extremely smoothly and the theatre staff, midwives, doctors and obstetricians were all great. I couldn’t fault them! They made me feel at ease and explained everything well. It was the after care that I found to be somewhat shocking. Once I was back on the ward I really felt let down. I wasn’t offered help to wash or to get out of bed. When I buzzed often staff would take a long time to respond or not at all. I just felt neglected. If it was my first experience of having a baby I would have left feeling really upset and nervous about facing going home after with my baby. As it happens I was desperate to get out! On one occasion I was offered bed sheets to change my bed from theatre. I was expected to do this myself after having undergone major abdominal surgery. I felt like I was asking too much when I buzzed for advice or just reassurance about my baby. I was left to manage my own medication which I think is terrible when you are sleep deprived and managing a baby at the same time. I was also discharged with not enough medication for the week and asked to contact my G.P for more when I called up the ward on my return having not realised I didn’t have enough medication. I really was shocked at how new mums are made to feel and I’m so glad I won’t be planning on having another baby!

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe