Warwick Hospital 2023-08-01 Person 1 5 0

I attended a&e with my son, he was very poorly and was sick in the patient bathroom. It was unexpected so we weren’t prepared with a bowl so it went everywhere. I popped to the A&E reception and was told to “clean it up with tissue” - given that we didn’t know what infection he had, there were no sterile wipes or anything for me to use to make it safe and no medical waste bin in the toilet so I had to put soiled hand towels in the recycling bin. The toilet wasn’t cordoned off after for cleaning and no one really cared. Not only did I feel bad for the other patients who might use it I felt that such a lacklustre attitude to cleanliness and infection control put me and my sick son at great risk just being in the department. also people were smoking at the entrance to a&e so we all had the pleasure of breathing their smoke whilst we were waiting - not great given that my son was poorly and is asthmatic.

Cordoned off the bathroom area until it was properly cleaned, medical waste bin in the bathroom for when patients have to clean up spills and maybe some clinelle type wipes available near the toilet.