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12th February 2024


My Dad attended A&E twice recently, on Friday 9th and Monday 12th February. The care Dad received by all staff, from hospital porters to consultants, was outstanding. They have treated him with care, compassion and professionalism and extended it to me too. There are too many people to mention but i will be writ8ng a thank you. A few examples are taking the time to try and let him talk, offering food and drink for him, having a joke and finding a quiet place for him to sit while waiting for return transport. That's in addiction to excellent medical care from doctors, nurses and physiotherapists. Spending a long time here has allowed me to obseve that the team work so well together and strive to give every patient the best care. This is the NHS at its best, thank you.

Suggested improvements
Nothing, please just continue what you are doing and pass on thanks.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Staff