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6th March 2024


I was admitted in the early hours on 06.03.2024 stayed in all day. I asked a nurse a larger lady with glasses short greyish dark hair two sons she informed others if she could tell my daughter what ward I was on she refused. Another nurse I asked twice for my medication and she did not give me any of my medication. I suffered a heart attack 3 weeks ago having surgery and am diabetic with a stomach issue required 15 tablets a day these were all missed. My daughter called in the morning to ask if they could provide a disposable toothbrush and toothpaste as a& e did state I was not going to be admitted but then was and I never received anything. I have a care package and have limited mobility and not one member of staff on that ward asked if I needed help to go to the toilet or needed a shower. I had no dignity or respect shown to me. Me and others asked for jugs of water and were told my the lady wearing glasses above wait for the lady to come round this is s basic need.

Suggested improvements
Basic human needs and discipline the staff involved and retraining.

Experience
Dignity/Respect
Involvement
Information
Safe
Food
Staff