Warwick Hospital 2023-12-27 Person 2 5 0

I’m not happy at all

We came in 3 times with our kids that clearly needed some antibiotics because of an ear infection and the first 2 times we were sent home with only paracetamol an ibuprofen , the first time my kid was. Checked on their ears and aparently she was hurt on her ear so next day we realised there was blood on her ear and 2 time once again to the hospital because she kept complaining and the fever wasn’t coming down and the once again she was sent home with paracetamol and ibuprofen and then a nurse ask me how do I clean my daughters ears Witch i reply with the towel or the corner of the towel Which she said that was the problem and she insinuated tha I hurt my child and to not worry that I will not be in trouble, I’m speechless I had no word to reply what she insinuated that was clearly not the issue , I’m really not happy what that nurse said to me I’m very angry and dissatisfied and disappointed not happy at all. Later that day we went to A/E once again we were there from 10:30 till16:30 and she was checked properly and seen properly to and clearly she has an ear infection we’re she was getting worse and thankfully everything was sorted and all this problem could be sorted since the first time we went To A/E and we didn’t need to come 3 times in there row for her been given the right medicine, although she’s much better now.