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Warrington Hospital
2018-01-04
Person
5
5
0
Written by a patient
Written by a patient 4th January 2018
I have a catheter fitted and when the district nurse came to replace it she could not get the new one in and said I had to go to a and e. My daughter came and took me and we were expecting the worst as we knew there were emergency measures in please. We went to Warrington hospital and spoke to a nurse first, she was very good. My daughter explained the situation to her and she arranged for us to go straight to the surgical assessment unit. There I was only waiting 15 min when a nurse Julie Dougherty came and put me a new catheter in. She did not have any issues putting it in and she was excellent. I cannot praise the treatment and care I was shown today. I know NHS is suffering but all the staff from the receptionist, initial nurse and Julies were excellent. A big thank you for everything