Lovely Lane, Warrington, England, WA5 1QG
I think that my visit was on quite a quiet day, which may have a bearing on the care I received, however, I found all grades of staff friendly, efficient, informative and reassuring. I did take off one star on two categories because of a slight tendency to talk over me, which, for an older person, who is compos mentis, irritates. As a former health service professional, I balk slightly at all the first names: people work hard for their qualifications and are entitled to respect for that commitment.
The care from nursing and auxiliary staff is excellent, the systems/surroundings of hospital less so.
I couldn't make any suggestions how they could improve the service, care and consideration. Every member of the nursing staff were absolutely first class, extremely kind and very informative about the procedures I have had. First class National Health Service. Many thanks to all the Staff.
Wonderful experience ,a true example of how great the NHS can be . Ashutosh acharya was superb
My mother was referred to the frailty unit on arrival at A & E. The service she received during her stay there was excellent. An excellent multi disciplinary service where different practitioners are brought and able to treat the patient with a holistic approach. All of the staff were patient, understanding, caring and treated her with respect and dignity. In her time there, she had a more thorough assessment and in depth diagnosis than when she spent three weeks on the wards in the main hospital.