Reviews
Reviews
Excellent treatment even though the treatment was delayed. Understandably during the treatment further delays ensued due to the difficulties in navigating twists and turns of my colon.
Excellent care and treatment from all the staff in the unit.
I was taken to Warrington Hospital via ambulance on the 16th of June 2025 at 3:30 AM, as I had collapsed, my heart was tachycardic, and I was short of breath. After being taken in I was put in A&E in a wheelchair the wait to be seen was extremely long. While waiting I collapsed once again while being told that “I need to walk” by a nurse who had to catch me. After having my bloods taken I was still waiting to see at Dr at 12pm I had been sat waiting for so long that my ankles & lower legs were swollen. A&E was extremely dirty and overcrowded, there were patients sitting on the floor, people crying in pain being told to “just wait there turn”, it was that bad that there was a woman having a stroke & her family were told to just be patient. Once the Dr had come to see me he started wheeling my chair to the treatment area when a nurse started shouting across the waiting room “she can walk I seen her walk before” the Dr told me to just ignore her and she’s having a bad day. In the so called “treatment area” I was put in a bay with a random man he had been peeing into a sick bowel on the floor and the whole room smelled vile, there were bloody tissues on the floor, a soiled gown draped over a random wheelchair in there. When I asked any staff if it could be cleaned “they were to busy” even though most of them just kept taking patients out to smoke. While receiving treatment the man who was in the cramped room with me kept trying to take my IV fluids as he thought it was Morphine! I was told I needed to stay around 6PM, I was then taken to a corridor full of beds. The corridor was completely full and you had absolutely no privacy! People were constantly walking past like you were invisible, and moving trollies and other patients beds (which didn’t fit down the corridor anymore as there were to many beds, they would constantly bang into you and the staff would just laugh) all threw the night. The following morning I was seen by a doctor again who wanted me to stay so they could keep running tests. After having to get changed & washed in A&E toilets I was finally taken to a ward! It only took 2 days! I was at this point told I had a blood clot in my lung and they started treatment to destroy it, I was then told afterwards there was never a blood clot? There was one nurse on the ward who was nice to me and she even warned me of the consultants saying “they will just try and get rid of you they have to try and meet there discharge quota.” The next morning she was right I was still very unwell but the consultant wanted me to leave that evening. In the afternoon my heart randomly shot up to 170BPM even though I was sat still and had been for over an hour my telemetry box’s alarm went off an nurses all rushed in. After that I was told to stay and they started treatment to slow my heart down. The next day I was seen by a cardiologist who said he thinks I have 1 out of 2 life changing conditions but I needed to go home “as they only focus on life threatening conditions” he then prescribed me beta-blockers (which I would have taken as I didn’t know people with serious asthma couldn’t take them) luckily my family member told him I have asthma when they realised what he was trying to give me. He then chuckled and said “my bad I must not have read your file”! I was also given results on a kidney scan I had done there and they told me there were significant problems (turns out there wasn’t). The next day I was discharged still no better and completely exhausted from the horror that we call a hospital. None of the staff comunícate with one an another and all tell you different things. The hospital is absolutely unfit for purpose and I suggest you avoid it like the plague. I have been receiving the correct treatment for my condition since leaving there as they werent even giving me the correct dose!
Excellent all round!
No food was provided/required.
Disappointed with my experience.
Yes, hospitals are for sick or injured people, but if you're staying for a few days, the rules really need rethinking. I wasn’t allowed to leave the ward, couldn’t make a simple cup of tea, and wasn’t even allowed to use a microwave to heat a sealed, shop-bought healthy meal due to “infection control.” Yet I couldn’t walk to the hospital restaurant either.
Breakfast consisted of toast or cheap cereal, and lunch was a stale, pre-packaged sandwich. After two days, I felt weak and constipated due to the lack of proper, nourishing food. I eventually had to leave the ward and walk to a nearby shop just to get something halfway decent to eat , £20 later, all I had was a coffee, pasta salad, crackers, and hummus. That’s not sustainable.
It’s upsetting that in a place meant for recovery, basic needs like nutrition and autonomy are overlooked. It feels less like care and more like control, with little thought for dignity or overall wellbeing. Surely we can do better.
I came in by ambulance for cheat pain and went through the A&E department and had really bad anxiety which they failed to respond to do anything about... i was waiting to see an Emergency doctor ao when called he asked me what brings you here today... so i was telling the doctor and i felt he showed no compassion or empathy to my issue
He asked me questions which i answered but felt again did not listen to me... he looked at my blood results and said there was nothing showing up but still i have chest pain... didnt seem bothered so asked about why i got pain in left arm he ahrugged and said dont no... so rediculous to say that what about further investigation?
He did say it probaly down to anxiety but didnt address it so im left with chest pain and anxiety so on the NHS WEBSITE WHY DOES IT SAY DONT SUFFER IN SILENCE AND YET HERE I AM...
total joke of a doctor to be allowed to work in an worrying enviroment and doesnt care about me
If anything happens to me i will hold him responsible
Not applicable
Attended for a colonoscopy, all staff great. Initial nurse I met was so reassuring- she is new to the team. Credit to the unit.
Would have like to have been offered a biscuit or snack when not eaten for so long or advised to bring one.
The staff in the endoscopy unit are amazingly kind and caring. They explain everything in depth. I think that tests like colonoscopy and sigmoidoscopy could leave our dignity in shatters but from the doctor and down, they never allow that to happen.