Warrington Hospital

Lovely Lane, Warrington, England, WA5 1QG
 
1 2 3 4 5 63,506 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Review of Ward A1, written by a patient
5th September 2020


The staff on the night shift discussed my confidential information (amongst themselves) very loudly and any patients who were unable to sleep (like myself) could hear. Some in particular were very derogatory. Questioning why I was in an NHS hospital - people like me should go private! . Stating that I was obviously not unwell & I was making it up! One threatened to urinate on my meals! There was talk about how they could find out information about my wife. And where I lived. Someone said it was a lovely area and how could someone like me live there! It took 2 days before I was given any of my regular medication, including inhalers for my respiratory condition, and my usual painkillers.


Perhaps take a lesson from the Staff in Ward B14 to which I was moved on the last day. The contrast between the B14 staff and those in A1 was like Chalk & Cheese. B14 couldn't do enough for me and treated me in a kind & caring way not like something they had stood in.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Endoscopy Unit Warrington, written by a patient
28th August 2020


I was sat waiting in a gown for nearly an hour behind the bed curtains not knowing if I had been forgotten or not until I went to the desk to ask. An explanation or apology would have been appreciated as I was waiting to go in for an unpleasant procedure.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
15th June 2020


The ongoing care and support that I have received from practitioners and supporting professional care staff has been first-class. Every step of the way, they have shown empathy and professional support. There diligence in recommending wider tests, has helped me manage my ongoing health condition.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Ward A6, written by a patient
12th May 2020


Regarding my stay 10th & 11th May. Overall I think that treatment & care were handled very well and although I admit to having a bad memory for people's names, for which I apologise, I'd single out both Jonathan and Sophie for their care. My complaint would be that the ward was very noisy on the night of Sunday 10th, mainly from some of the patients but also to a lesser extent the overnight staff. I'd also like to commend Dr Winter from the ACU (?) unit who provided some much needed laughter when he was consulting with a Polish gentleman & his interpreter. Overall and under the circumstances, a satisfactory experience. My Kind regards to all (Charles) Stuart Edwards

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Ambulatory Care, written by a patient
3rd March 2020


From the moment I entered the hospital I was treated with kindness and compassion by all of the staff. This included the A & E and all the others who I came in contact with. Especially the staff and doctors in the Ambulatory Care. The doctor was really good explained everything to me and treated me as an adult never speaking down to me or being condescending.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Endoscopy Unit Warrington, written by a patient
29th February 2020


was well looked after - a bit of a problem in that you didn't explain that I had to wait an hour after the test and before discharge - caused my wife who was waiting a bit of a problem

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Endoscopy Unit Warrington, written by a patient
29th February 2020


Very caring staff first class treatment let me know what's happening all the time.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Endoscopy Unit Warrington, written by a patient
8th January 2020


There was a lovely warm and welcoming feeling on the unit. All the staff were very kind and supportive throughout my procedure. Everything was well explained throughout and time spent afterwards discussing future options before I left the unit. A big thank you to all the staff.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Endoscopy Unit Warrington, written by a patient
2nd January 2020


Well looked after from the moment I arrived till the moment I left . The procedure was explained thoroughly and I had no concerns about anything. The procedure went according to plan and the aftercare was most agreeable. I felt safe and assured at all times . I highly recommend the Endoscopy Unit at Warrington for all people in the catchment area . First class 5 stars access the board .

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Paediatric Accident & Emergency Department,
7th December 2019


The wait was over 2 hours which I understand is due to a shortage of staff, however the waiting area was poor, very dirty with rubbish (old polystyrene cups, dirty /used tissues) left on the floor and on the children's play area. Again I understand the staffing issues but basic hygiene is something you would expect in a hospital, especially in the winter and with an outbreak of flu reported.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Parent Dignity
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Suitable Location
1 2 3 4 5
 
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Resources

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