Reviews
Reviews
No food was provided/required.
Disappointed with my experience.
Yes, hospitals are for sick or injured people, but if you're staying for a few days, the rules really need rethinking. I wasn’t allowed to leave the ward, couldn’t make a simple cup of tea, and wasn’t even allowed to use a microwave to heat a sealed, shop-bought healthy meal due to “infection control.” Yet I couldn’t walk to the hospital restaurant either.
Breakfast consisted of toast or cheap cereal, and lunch was a stale, pre-packaged sandwich. After two days, I felt weak and constipated due to the lack of proper, nourishing food. I eventually had to leave the ward and walk to a nearby shop just to get something halfway decent to eat , £20 later, all I had was a coffee, pasta salad, crackers, and hummus. That’s not sustainable.
It’s upsetting that in a place meant for recovery, basic needs like nutrition and autonomy are overlooked. It feels less like care and more like control, with little thought for dignity or overall wellbeing. Surely we can do better.
I came in by ambulance for cheat pain and went through the A&E department and had really bad anxiety which they failed to respond to do anything about... i was waiting to see an Emergency doctor ao when called he asked me what brings you here today... so i was telling the doctor and i felt he showed no compassion or empathy to my issue
He asked me questions which i answered but felt again did not listen to me... he looked at my blood results and said there was nothing showing up but still i have chest pain... didnt seem bothered so asked about why i got pain in left arm he ahrugged and said dont no... so rediculous to say that what about further investigation?
He did say it probaly down to anxiety but didnt address it so im left with chest pain and anxiety so on the NHS WEBSITE WHY DOES IT SAY DONT SUFFER IN SILENCE AND YET HERE I AM...
total joke of a doctor to be allowed to work in an worrying enviroment and doesnt care about me
If anything happens to me i will hold him responsible
Not applicable
Attended for a colonoscopy, all staff great. Initial nurse I met was so reassuring- she is new to the team. Credit to the unit.
Would have like to have been offered a biscuit or snack when not eaten for so long or advised to bring one.
The staff in the endoscopy unit are amazingly kind and caring. They explain everything in depth. I think that tests like colonoscopy and sigmoidoscopy could leave our dignity in shatters but from the doctor and down, they never allow that to happen.
The support and care that I received in the Endoscopy Unit was second to none. When I arrive for my appointment I was extremely anxious and worried particularly around the sedation aspect. Time the nurse sat with me and went through the procedure process and reassured me that I would be ok. Time did not dismiss my concerns and was supportive and understanding.
During the colonoscopy I was treated with respect and my dignity was of top priority. Ms Gossedge appreciated my concerns over the sedation and I decided to proceed without any pain relief/sedation. Ms Gossedge did a very thorough examination and reassured me when I became anxious. The nurses that were in the room were amazing, they held my hand and distracted me which helped me relax.
After the procedure I was given coffee and biscuits before being updated on the findings of the procedure.
I really cannot fault the care I received today and the department should be commended for its high quality service to patients. Thank you for making an unpleasant experience bearable!
I had my knee operation at sir thomas moore building runcorn, i felt like i was in a private ward ,food was great and so were the staff
Staff very reassuring, courteous and helpful at each stage.
Efficient and. competent
I was treated well and with care.