Review of Ward A1, written by a patient
5th September 2020
The staff on the night shift discussed my confidential information (amongst themselves) very loudly and any patients who were unable to sleep (like myself) could hear. Some in particular were very derogatory. Questioning why I was in an NHS hospital - people like me should go private! . Stating that I was obviously not unwell & I was making it up! One threatened to urinate on my meals! There was talk about how they could find out information about my wife. And where I lived. Someone said it was a lovely area and how could someone like me live there!
It took 2 days before I was given any of my regular medication, including inhalers for my respiratory condition, and my usual painkillers.
Perhaps take a lesson from the Staff in Ward B14 to which I was moved on the last day. The contrast between the B14 staff and those in A1 was like Chalk & Cheese. B14 couldn't do enough for me and treated me in a kind & caring way not like something they had stood in.