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Warrington Hospital
2017-10-17
Person
1
5
0
Written by a patient
Written by a patient 17th October 2017
The paramedics that came to my home (Jason and Martin) were fantastic. Very professional and gave me good care and support on my way to A&E. It’s unfortunate that they weren’t there to support me once at hospital because the treatment received was shocking. I waited 2hrs 5 minutes to see triage - was told to let the receptionist know if I had any more swelling following my allergic reaction. I did so told her and she forgot to tell the nurse so had to speak to her again. Was then left in a triage room alone for 20 minutes until a doctor was available. Then waited a further 2 hours to receive treatment and medication. Unprofessional staff discussing fake tan and aftershave rather than looking after patients. The receptionist actually laughed at a patient that checked in after me. She was a disgrace to the NHS.