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Warrington Hospital
2021-06-06
Person
5
5
0
6th June 2021
From the moment I walked in for my colonoscopy, I was treated with respect and kindness. The nurse who checked me in was thorough and polite and when I explained that I had hearing aids and could not understand because of the mask she went and put on the clear mask.
The staff who performed the procedure were also superb. Dr Larry Loo and nurses Jenny Spencer and Zoey Mellor made certain I could hear everything. By choice, I was not sedated and Jenny held my hand throughout and asked me question to Get my mind off it. I was very nervous going in and they were great in settling my nerves.
Suggested improvements
Nothing