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Written by a family member
14th August 2018


-Get some water dispensers so there is no need to ask for water every hours or so. -Get some better chairs for husbands/partners so they can make most of the 24/7 vising policy (i.e. stay for the night). Also the toilet is miles away... -The staff seemed busy. I asked for pain killers for my wife and she got them 2h later after asking again. - My wife's bed was next to bins/sinks so it was a bit strange having people showing up sometimes...(when we had blinds open). But the worse was the loud noise when closing the metal bin lid. Mostly staff did it and did not care. Our newborn was 3 feet away from it and was waken up many times because of the loud noise. -Tea/Coffee/Biscuits/Cakes were offered to patients and sometimes to partners/husbands. I was unsure if I can ask for it or not - only waited to be offered one which was super nice from the staff. But it's unclear who gets it. Just offer it to both parents please :)

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff