Warrington Hospital 2018-06-19 Person 4 5 0

My Dad, Ernest Bate, spent a month on ward A9 and the care he received was excellent. He was 94 at the time (he came home the day before his 95th birthday). The staff were extremely professional, skilled, kind and compassionate. It was sometimes hard to find out what was happening with Dad, what the plan was for his discharge and what was going to happen about the kidney tumour that was discovered (we still aren't clear apart from he will be treated as an outpatient). However, ward managers Carol Jones & Stacey (sorry don't know her surname) really showed a great deal of patience when answering my multiple questions. I always felt Dad was in safe hands when they were on duty. Unfortunately when he was moved to ward A3 early on in his stay at the hospital, his dentures were accidentally thrown out. This has lead to a lot of problems with eating and continues to be a problem (dentist appointment made for early July). On behalf of Dad and all the family, we all want to say a very big thank you for the excellent care he received and the patience shown when he had a water infection and thought Stacey was trying to poison him and other staff were torturing him! Thank you.