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Written by a patient
11th April 2018


Food was forgotten. Despite constant reminders. Wrong food was then bought even though I am gluten free. Bathroom light stopped working. Was not fixed. Water was difficult to get as again forgotten. Heat was not turned down told could not regulate it. Bin not emptied for days and overflowing despite asking. Bed not changed. Floors not mopped. Couldn’t clean bathroom as light did not work to see. Would rather have stayed in an animal shelter

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff