Warrington Hospital 2017-09-27 Person 1 5 0

Attend A&E on the advice of my Gp practice. No one at reception...waited 10mins before I walked off to find somebody to help! Then waited over an hour to go into what they called a "room" to see the nurse i opened the door to find a small cupboard which had a curtain on the other side which was open during my whole consultation... other Drs, nurses and patients were sat listening to everything...then once explained my injury to my R knee... the nurse told me to go to another department (never onced touched me to see the injury or feel my knee I still had my jeans on so how she could see my injury to refer me correctly to the right department was beyond me) Then waited another 2hours to be seen by another nurse....to be told I shouldn't have come to A&e and my Gp surgry had given me the wrong advice I was then told to go back to my Gp surgry for further help. (Given an exercise sheet to help streghen my knee). Absoutly ridiculous.... from the minute I entered Warrington hospital it was a disgrace to the minute I left. Even down to them not having hand sanitizers round the hospital, I asked at a&e if they had hand washing or hand sanitizer and was told by reception only wards have them! I have spent many years in hospitals all over Manchester with my knee and other problems and I have never once made a complaint or had any issues with a Manchester hospital but I was shocked to see how warrington hospital runs things! I will now be asking to be referred back to wythensawe hospital as they seem to know what they are doing and are all very professional staff. Unlike warrington hospital.