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Written by a patient
6th February 2018


My visit was not too bad. When I arrived I was not sure which window to go to. It would be helpful if the first window was manned all the time with a clear sign to help those arriving to know what to do/who to speak to first. Waiting time for the first triage was not too long before I was asked to go to "Minor Injuries". At "Minor Injuries" desk I was confused by the instructions but soon realised about the box to leave my form in. It seemed to be a long time before anyone came to pick the form out of the box. Once I was called through, the staff were very thorough, cheerful and helpful.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff