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Written by a patient
1st June 2018


The staff on ophalmics day surgery unit were second to none. Warrington is not where I live but chose to travel there for care due to considerable shorter waiting lists and I'm glad I did. Having only been seen at the end of march the surgery was arranged for the end of may which I think is incredible these days. My local hospital in a nearby town cannot even schedule initial appointments for months and that's even before surgery. On the day of surgery the staff were welcoming and friendly. Everything was efficient. Nothing was any trouble. You were informed of what was happening and when. We were offered refreshments and made comfortable. The surgeon was friendly and the theatre team were once again second to none. There is nothing I could fault from start to finish. From start to finish I was in and had my surgery and discharged within 2 hours. In an era of lack of money within the NHS and times when all we hear is negative reports of service it was so refreshing to see a team who from start to finish, from the unit to theatre and back again NHS staff who showed the true values of what the NHS and nursing is all about... The care of the patient. Thank you so much!

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff