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Written by a patient
5th March 2018


I was admitted 4/3/18 at 4:30pm The place was ram packed and I ended up in a corridor for hours, I thought the staff in the resus room where a bit cold hearted some of the thing I heard said about patients wasn’t nice. However I’m writing this because when there were no beds they turned the ambulance care centre into a makeshift ward, I was the youngest there by 40 years plus but i had a lovely experience the nurse and care assistant a woman and man sadly cannot remember there names were excellent so friendly comforting and just amazing they do not get the credit they deserve 8 patients most of which with dementia to two people and technically only one nurse, I hope this gets to them and they receive this feedback I have never enjoyed a night in hospital before but they were so friendly and comforting that I had a laugh with them! I was the tonsillitis patient in bed 8 from 2am on 5/3/18.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff