Reviews
Reviews
Everything excellent
Some clothes went missing - would have been good to get them back
Staff excellent - kind and helpful
I'm am not happy to attend again
Not enough staff,
Would have been nice to be in a more updated environment
Distrupted and unnerved by certain patients who were in lounge area, although I know their conditions are hard to deal with (etc can't force them to go in a different room
Staff were all lovely and friendly
There is never any criticism whatever I have done, this helps me to think about things instead of defending myself
Great permanent staff and some agency staff.
Medical care very good, great consultancy. Good food. Care generally very good
Agency:permanent staff ratio could be improved, particularly at weekends as it greatly impacts care quality. Agency staff need reminding not to use mobile phones. Better communication with patients regarding escorted leave times would prevent some distress. Having access to a bedroom key would relieve anxiety, especially when a patient is stealing. Employing an OT would aid recovery as would increase activity budget.
Would like rice pudding at times
Review of Allen ward
Review of Allen ward
I wasn't happy about my care and suggest retraining all of the staff again
Written by a Carer