Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Warneford Hospital
2023-09-11
Person
4
5
0
Review of Wintle Ward
11th September 2023
I have received care and support from everyone on the ward and the cleaning and kitchen staff have made my stay pleasant and fun. Peer support has been useful and I appreciate the leave given. It does appear that medical care for some patients is a little slow however. Priority is given to the mental health on some occasions. The ward team board needs updating and it would help if staff name and role badges were more visibly. I enjoyed having the opportunity to go to the gym with Anna and all the organised activities. Really help to structure the days. Thank you every one of you. Emily x
Suggested improvements
I think I have covered this. I was transferred from Allen ward with no explanation. This unsettled me and caused me to resist and fear. It would have been better to move me earlier in the day to allow me to settle in
Warneford Hospital
2023-08-30
Person
5
5
0
Review of Highfield Unit Oxford
30th August 2023
All highfield staff, reception team and doctors are amazing my child was very well looked after and I cannot thank you enough
Suggested improvements
Absolutely everything was good would not know what would have gone better
Warneford Hospital
2023-08-28
Person
4
5
0
Review of Highfield Unit Oxford
28th August 2023
Warneford Hospital
2023-08-24
Person
5
5
0
Review of Highfield Unit Oxford
24th August 2023
Fantastic 5 star thank you for an amazing service
Suggested improvements
None
Warneford Hospital
2023-08-22
Person
4
5
0
Review of Highfield Unit Oxford
22nd August 2023
The individuals that helped care for my daughter - Kelly and Tom in particular were absolutely amazing
Suggested improvements
Better communication - our family HCA barely contacted us and there were many incidences where things were not relayed to us as parents (mainly about self harm)
Warneford Hospital
2023-08-16
Person
4
5
0
Review of Wintle Ward
16th August 2023
Because the staff listened and cared
Suggested improvements
N/a
Warneford Hospital
2023-08-14
Person
5
5
0
Review of Wintle Ward
14th August 2023
Everyone was very patient with me.
Suggested improvements
N/a
Warneford Hospital
2023-08-12
Person
1
5
0
Review of Oxford City and North East Adult Mental Health Team
12th August 2023
Absolutely nothing. Under Oak team at the Oxford Adult Mental Health Team and they provide a truly awful service!
Suggested improvements
Psycharist in the Oak team at Oxford City Adult Mental Health team are really appalling. Staffing levels are awful, there are not enough care coordinators to go around. I have rung up on numerous occasions asking for help and been assured that someone will call me back and noone ever does. Management is bad. The whole service is really terrible. Patients are not listened to or valued at all.
Warneford Hospital
2023-08-10
Person
4
5
0
Review of Wintle Ward
10th August 2023
All good
Suggested improvements
Nothing
Warneford Hospital
2023-08-09
Person
3
5
0
Review of Wintle Ward
9th August 2023
Thank you
Suggested improvements
Better communication