Warneford Hospital

Warneford Hospital 2024-05-23 Person 4 5 0

Open, honest and supportive team.

Nil

Warneford Hospital 2024-05-23 Person 3 5 0

We believe our child received good care, however they didn't want to be in hospital, so probably didn't feel the care was good - but this is linked to their mental illness, not the level of service provided.

Communication. We aren't always clear what is happening or when. We were sometimes told we'd be contacted about various things, e.g. home leave, but this contact didn't happen consistently. We were told we could always talk to staff when visiting/collecting our child, but staff are (understandably) busy and never look like they would welcome being asked for feedback.

Warneford Hospital 2024-05-23 Person 5 5 0

My child is receiving really good care at Highfield. Thank you very much for your support.

I am not sure at the moment.

Warneford Hospital 2024-05-23 Person 3 5 0

Warneford Hospital 2024-05-23 Person 4 5 0

Staff

Idk

Warneford Hospital 2024-05-23 Person 5 5 0

Warneford Hospital 2024-05-23 Person 5 5 0

Warneford Hospital 2024-05-18 Person 1 5 0

Nothing

Have better communication. Listen to the pateint more and take our concerns seriously. Have a heart. Be kind. Offer support for mental health problems during the waiting period for other services that can take months just for an assessment. Understand mental health and have a better understanding on high functioning individuals. You lack the capability to prevent. For example, We can apprently "come back in crisis", but you can't define what a crisis is. A crisis can come very suddenly, but your crisis team dont answer the phone or take our concerns seriously. So, when does your service come into play? After we have overdosed or attempted to take our life? Because there is nothing in between to prevent a crisis from happening. Nor do you try to prevent a crisis from happening. Your system uses a one shoe fits all approach. You could give suggestions to 3rd parties or private routes if you can't offer it at the NHS. But you don't. Constant discharge then refferal due to constant crisis as theres nothing in place to prevent a one.

Warneford Hospital 2024-05-16 Person 3 5 0

Jill Savory

Not sure

Warneford Hospital 2024-05-02 Person 1 5 0

The team should have granted me leave with no query as she wanted me to have a shower before going on leave