warneford-hospital

Warneford Hospital

Warneford Lane, Old Road, Headington, OxfordEngland, OX3 7JX
 
2,405 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of Oxford City and North East Adult Mental Health Team
18th May 2024


Nothing

Suggested improvements
Have better communication. Listen to the pateint more and take our concerns seriously. Have a heart. Be kind. Offer support for mental health problems during the waiting period for other services that can take months just for an assessment. Understand mental health and have a better understanding on high functioning individuals. You lack the capability to prevent. For example, We can apprently "come back in crisis", but you can't define what a crisis is. A crisis can come very suddenly, but your crisis team dont answer the phone or take our concerns seriously. So, when does your service come into play? After we have overdosed or attempted to take our life? Because there is nothing in between to prevent a crisis from happening. Nor do you try to prevent a crisis from happening. Your system uses a one shoe fits all approach. You could give suggestions to 3rd parties or private routes if you can't offer it at the NHS. But you don't. Constant discharge then refferal due to constant crisis as theres nothing in place to prevent a one.

Listened to
Involved
Communication
Staff
Support
FFT Experience
Meeting needs
 
Review of Wintle Ward
16th May 2024


Jill Savory

Suggested improvements
Not sure

Dignity/Respect
Involvement
Information
Staff
Experience
 
Review of Vaughan Thomas Ward
2nd May 2024


Suggested improvements
The team should have granted me leave with no query as she wanted me to have a shower before going on leave

Listened to
Involved
Communication
Staff
Time to talk
Dietary needs
Needs met
FFT Experience
 
Review of Highfield Unit Oxford
1st May 2024


I needed more support when I felt like self harming

Suggested improvements
Sometimes I felt like I wasn't being listened to or taken seriously

Experience
Kindness
Understanding
Listening
Safe
 
Review of Highfield Unit Oxford
1st May 2024


I have nothing but praise and gratitude for all the work and care my daughter has received.

Suggested improvements
Nothing

Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
Experience
 
Review of Wintle Ward
1st May 2024


Happy with overall experience

Suggested improvements
No

Dignity/Respect
Involvement
Information
Staff
Experience
 
Review of Vaughan Thomas Ward
29th April 2024


The way they serve us

Suggested improvements
Just continue how it is

Listened to
Involved
Communication
Staff
Time to talk
Dietary needs
Needs met
FFT Experience
 
Review of Vaughan Thomas Ward
29th April 2024


N/A

Suggested improvements
N/A

Listened to
Involved
Communication
Staff
Time to talk
Dietary needs
Needs met
FFT Experience
 
Review of Vaughan Thomas Ward
29th April 2024


Food

Suggested improvements
More food

Listened to
Involved
Communication
Staff
Time to talk
Dietary needs
Needs met
FFT Experience
 
Review of Vaughan Thomas Ward
25th April 2024


All involved in my treatment and care

Suggested improvements
I couldn’t ask for more x

Listened to
Involved
Communication
Staff
Time to talk
Dietary needs
Needs met
FFT Experience
 
 
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Resources

Short link to review Warneford Hospital: http://iwgc.net/eb6eg