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Written by a patient
3rd August 2016


The Nurses, Physios, Junior Doctors, anaesthetists and surgical teams were amazing along with 50% of the consultants. There are some consultants on the other hand that are hopeless when it comes to talking with patients and have a really bad bed side manor. Its pot luck as to who you get. The consultants on pain teams are amazing but (and its a BIG BUT) every Consultant Neurosurgeon I had were really arrogant and wouldn't listen to me or what I had to say. I strongly recommend that you record your consultations in clinic with them. Its the only way I could prove what was said as the letters they dictated only contained half the information they gave or treatment options they could offer. I used the excuse that I had a really poor memory from the meds I was on. and they accepted that. The wards are spotless and the staff on them are amazing. I have always been in a room to my self to avoid infection. They have been like new with big TV's lots of storage space and big bathrooms. Just because I had some bad experiences doesn't mean everyone will. one of my friends has had nothing but great treatment there. Just keep your head and record the consultations.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff