walton-centre-for-neurology-and-neurosurgery

Walton Centre for Neurology and Neurosurgery

Lower Lane, Fazakerley, Liverpool, England, L9 7LJ
 
72 reviews

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Written by a NHS patient
29th January 2024


On every visit to the The Walton Centre it was always very caring experience. From the minute of being collected from Dotty ward by two lovely ladies who chattered to me all the way to the pre-operation area, they continued to chat to me until I was taken into the next area. The staff who prepared me for the procedure were wonderful. I cannot thank Mr Jibril Osman-Farah and his team enough for the very good care.

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Written by a NHS patient
14th January 2024


From initial consultation with consultant neurologist Mr Jay Panicker, then to the consultant Neurosurgeon Mr Jibril Osman- Farah who would perform the MRI Guided focused ultrasound Thalomotomy, to suppress my essential tremor. The treatment I received was excellent, the whole Deep Brain simulation (DBS) team and Jefferson ward nursing staff were amazing in their care.The whole experience was professionally carried out from start to finish, and this operation has changed my life.The Walton Centre and staff have been fantastic and I would recommend this treatment to other people who suffer with Essential Tremor . A Big Thank you to the whole team. Best Regards Leonard McDonald

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Written by a NHS patient
4th January 2024


EVERY ASPECT OF THIS HOSPITAL IS GREAT.

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Written by a NHS patient
2nd January 2024


Staff at the Walton Centre were very friendly and professional and made you feel at ease. The prep before the MRI procedure was done with dignity and was fully explained. The staff were very attentive during the procedure to avoid any discomfort, as was the care following the procedure. I would like to thank the whole team for their professionalism. Please keep doing what you are doing.

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Written by a NHS patient
31st December 2023


Had fantastic care all the way through my pre opp and the procedure. The only problem was that I was never told I would have to see the doctor the day after my procedure and living 60 miles away I had to stay in hospital. Also it took 6.5 hours to receive my prescription after seeing the doctor, I am sure they knew what medication I needed the day of the procedure

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Written by a NHS patient
29th December 2023


I have had three inpatient stays in Chavasse ward and multiple outpatient appointments over the last few years. The first procedure was during covid which meant I could not have any visitors. I was in hospital for a week and every single member of staff that came into my room, domestics, HCA, nurses, Drs all tried to make me smile during a really difficult experience. The staff on the ward and the staff in the outpatients department were all kind and caring. After my first stay in the hospital I had no anxieties about going back.

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Written by a NHS patient
16th December 2023


Having recently lost my carer I struggled to get to this appointment as it is six miles away from my home address. I do not drive and rely on friends and family to go with me to appointments. As nobody was free to attend I had to attend alone. I was surprised that the consultant was cross I was late "as I didn't live far away." It did not appear that staff knew I rarely leave my home, let alone travel six miles alone. I am autistic and the consultant was definitely not aware. I'd ask that doctors try to remember that six miles is a long way when you are both physically and mentally impaired, and I think I can assume my doctor no longer uses public transport and may have forgotten how unreliable it can be, especially on a Friday at rush hour just before Christmas. I was reassured by the lovely receptionist that I would still be seen even if late, as the doctor was running twenty minutes late with patients..I cannot fault the receptionist or the nursing staff who were all very professional. I was experiencing a panic attack, but don't believe this was recognized - instead I was a difficult patient who needed a chaperone. I'm very grateful to the nurses who persuaded me to stay, and I'm grateful to the consultant who continued with my appointment despite my distress. I'm not difficult or rude, I'm autistic. I was extremely stressed and had already explained my lateness to the receptionist and was therefore very confused to be chastised by the consultant. I'd apologized so many times, that I did not realize that I had to continue apologizing throughout the appointment. I assumed that the receptionist had told the consultant that I was, genuinely, stuck in rush hour traffic. I underestimated the time it would take, because I always do, which is why I am usually chaperoned. I'm saddened that my current symptoms weren't enough for this to be understood and forgiven. I asked the receptionist if I should rebook (when I was en route on the phone) and she rang me back and told me to come in regardless. I followed her advice but was still met with a very inconvenienced consultant. Prior to today, I have not attended an appointment alone in years. I was so relieved to have gotten there that I believe the consultant mistook my smiling face for rudeness when I was over half an hour late.

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Written by a NHS patient
5th December 2023


Great care

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Written by a NHS patient
4th November 2023


I would highly recommend the Walton centre in Liverpool. The staff were all great.

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Written by a NHS patient
3rd November 2023


All the staff were very engaging and polite using my first name at all times. They were very reassuring when I asked them a question. The whole process throughout ran very smoothly.

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Short link to review Walton Centre for Neurology and Neurosurgery: http://iwgc.net/eb6d6