wallingford-community-hospital

Wallingford Community Hospital

Reading Road, Wallingford, Oxfordshire, England, OX10 9DU
 
1,382 reviews

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Page 138 of 139
 
Review of Wallingford Community Hospital St Leonards Ward written by a patient
3rd August 2016


Recommend
Dignity/Respect
Involvement
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Staff
 
Review of Wallingford Community Hospital St Leonards Ward written by a patient
13th July 2016


Recommend
Dignity/Respect
Involvement
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Review of Wallingford Community Hospital St Leonards Ward written by a patient
9th July 2016


My mother has completed the tick boxes on this form on the day she left. However at the time, she was experiencing deliveries and her answers are contradictory. We could not fault the care and kindness mum received, despite her at times difficult attitude. All staff were cheerful and understanding. We found it difficult to get information, as none seemed to have a overall view of mum's progress. We were not able to be there, every day, so progress seemed painfully slow. Whilst approaching that mum's mental state might have been a deterioration in her Alzheimer condition, I am pleased to tell you that the deliveries have gone and she knows where she is and is very much happier now at Holy well. We expect her to go home next week.

2016-07-18 10:38:02
Response from Wallingford Community Hospital

Thank you very much for your feedback, it is much appreciated. The tick box system can be difficult for patients in their feedback of assessment of their care, but we strive to improve how we collect our patient feedback, and will monitor responses. We were sorry to hear that you felt that you found it difficult to get any consistent information regarding your Mother's progress, and for that reason we will put in more staff training, and will issue a poster to inform relatives and friends who to contact to enable them to get the correct and up to date information they need. I am so pleased to hear that your Mother is now more settled, and planning for home soon.

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Review of Wallingford Community Hospital St Leonards Ward written by a patient
7th July 2016


I was very well looked after. The nurses all friendly and kind.

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Rating not given.
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Rating not given.
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Review of Wallingford Community Hospital St Leonards Ward written by a family member
26th June 2016


Good (Especially Mr Thadya). -Caring staff on ward - vg. -Made an effort to talk to me despite my deafness. -Small, roomy ward. -Physio staff vg (especially the young Portuguese guy). -The ward felt relaxed but efficient. Less good. -Food 'OK' but I wasn't really hungry! -TV hard to see in ward.

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Dignity/Respect
Involvement
Information
Staff
 
Review of Wallingford Community Hospital St Leonards Ward written by a patient
25th June 2016


Staff are excellent. Food needs improving more choices.

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Review of Wallingford Community Hospital St Leonards Ward written by a patient
25th June 2016


Recommend
Rating not given.
Dignity/Respect
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Review of Wallingford Community Hospital St Leonards Ward written by
23rd June 2016


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Dignity/Respect
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Review of Wallingford Community Hospital St Leonards Ward written by a patient
8th June 2016


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Dignity/Respect
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Review of Wallingford Community Hospital St Leonards Ward written by a family member
8th June 2016


Recommend
Dignity/Respect
Involvement
Information
Staff
 
 
Page 138 of 139
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