Victoria Hospital 2016-08-22 Person 1 5 0

My mum was on holiday and was taken bad with a chest infection, she was taken to Blackpool hosp, shes been there since Friday, mum as had many hosp admissions in Sheffield where she lives,but this hosp is a disgrace. Mum as had her dignity taken away from her,she was made to have a catheter put in place against her wishes, had very limited fluids,not been allowed her own nightwear, made to stay in bed and not been washed. When all her family are in Sheffield this makes things very difficult for her,so you would think they would look after her, NO, they did not. She only has one member of the family with her,who as got to now stay on in the hotel until mum gets better. We have tried to get information from the hosp but they dont want to know us, all mum wants is to be taken to Sheffield hosp but they wont discuss this at all. I phoned the staff yesterday and demanded to speak about mums problems , i was told to discuss it with the family member who is with her. Iwas told someone would ring me back asap, but its now been 24 hours and no they i have had no call back. This hosp is very uncaring, passes no information on, and it does NOT put mums needs first. We now know that it looks like mums going to be there all week because they wont allow her to be taken by us or ambulance to Sheffield. Lets hope all of you out there dont need to stay in this hosp, we would say go somewhere else, or stay at home. from a caring daughter