Victoria Hospital

Victoria Hospital 2025-08-13 Person 4 5 0

The oncology/Macmillan department have been great.

Victoria Hospital 2025-05-20 Person 5 5 0

A miracle

Victoria Hospital 2025-03-26 Person 5 5 0

Hi Was up at the Vic the other day in A & E and was transfered over to SDEC department. The staff were all amazing and couldn't do enough for you and they are a real credit to the Vic. One special mention goes out to Jenny the lady that brought out regular teas and coffees, as well as sandwhiches which were very much appreciated. Jenny helped people with their phones to connect to the WiFi which she did with a great amount of patience. One stand out thing is when an elderly gent wanted a bar of chocolate from the machine he had difficulty as his card wouldn't work. As a result Jenny paid for his bar of chocolate and another patient waiting paid for a bar of chocolate for the gents wife out of their own pockets. Refreshing to see such kindness. Jenny, you are a star !!!!

Victoria Hospital 2025-02-24 Person 4 5 0

I was seen in SDEC after being admitted by ambulance following a call to 111 regarding severe breathlessness and extremely high blood pressure. I was concerned about going into the A & E Dept after a previous admission in December 2023 when I sat there for 40 hours and after a family member complained I was transferred to SDEC and treated. I had no need to worry. The SDEC Department is quite new and no longer in the temporary portacabins. The clean environment and the patience and courtesy of the staff was excellent. From the lady who offered a cup of tea to the medical consultant, from the reception staff to the doctors and nurses and porters the experience was exceptional. I am an elderly disabled lady and was accompanied by my husband who was also treated with courtesy and nothing was too much trouble. I received the necessary blood tests and scans and advice and follow up management. In this current climate when the NHS comes under such a lot of criticism I felt it necessary to review online. There are, and will be aspects of the NHS in general and also A and E departments that fall below the expected standards of care due to high levels of patients and staffing shortages. I can only comment on my latest admission to SDEC and say what a reassuring experience it was and thank all the staff for their care.

Victoria Hospital 2025-02-10 Person 5 5 0

I spent a week as a patient in the Thoracic department in November 2024 and was overwhelmed by the care, kindness, and professionalism I received. Considering the pressure that the NHS is under, I never felt that anything was too much trouble for the staff and was particularly impressed by the trainee nurses. Whilst paying for their education at Lancaster University, they work full shifts at the hospital for no pay! Thank God for people with vocations. On a more mundane level, I found the meals to be tasty enough and sufficiently varied. Tea and coffee are served regularly and the ward staff are constantly checking to make sure that each patients water jug is filled. All this and first class medical care! What more can anyone ask for? My sincere thanks to all concerned.

Victoria Hospital 2024-12-18 Person 1 5 0

They are rude! They never answer the phone and the amu staff are horrendous! Buzzers going off and no-one checking, staff of there phones trying to avoid eye contact, toilets are disgusting the cleaners uses the same rag (dry) to wipe all the rooms,

Victoria Hospital 2024-09-16 Person 5 5 0

I would like to thank all the staff in the haematology department, especially Elizabeth and Alysia for all the love, care and consideration shown during my chemotherapy treatment.

Victoria Hospital 2024-09-09 Person 5 5 0

My stay in the cardiac department after a heart attack couldn't have been any better. The staff were skilled and their dedication showed. Returning for a triple bypass that took place in May this year, the care I received was exceptional. This is an outstanding department, a credit to Blackpool Victoria Hospital and the NHS. I would recommend this Hospital to anyone with heart/ lung problems, you will be in the care of true professionals.

Victoria Hospital 2024-07-19 Person 1 5 0

Poor dementia care in cardiac day case by a member of staff

Victoria Hospital 2023-12-29 Person 1 5 0

Prompt triage after arrival by ambulance, prompt initial tests. Ignored from 10pm until 6am told next in line to see doctor. 9.30am advised i had already been transferred to another unit - not that I had been told That unit had been waiting for me since 7.30am. No care No consultation No professionalism seen