Whinney Heys Road, Blackpool, England, FY3 8NR
I have just completed 12 weekly visits on the Oncology Unit at Victoria Hospital. I found all staff friendly, respectful and very professional. Giving me confidence in treatment given, making my time while there comfortable and less traumatic.
The midwife on the day unit, was helpful but slow, did not intoduce themselves. The midwife caled Natalie on ward D was extremely rude, it was obvious that she did not want to be at work. She was inpatient and inconsiderate with mums to be, clearly in the wrong job.
I found the medical staff to be very professional, attentive and always happy to ensure I was comfortable. Housekeeper was eager to help tempt you to eat, going out of her way to find a suitable meal and ensuring there was always water. All with a friendly word and cheerful manner. Unfortunately I found the bathrooms to be dirty. On my ward they were not cleaned every day. The handle to flush the toilet was very difficult to use after my operation and I was forced to seek help from the very busy medical staff. Also the toilet paper holder was located behind the toilet which made access difficult after surgery.