Victoria Hospital

Victoria Hospital 2025-02-10 Person 5 5 0

I spent a week as a patient in the Thoracic department in November 2024 and was overwhelmed by the care, kindness, and professionalism I received. Considering the pressure that the NHS is under, I never felt that anything was too much trouble for the staff and was particularly impressed by the trainee nurses. Whilst paying for their education at Lancaster University, they work full shifts at the hospital for no pay! Thank God for people with vocations. On a more mundane level, I found the meals to be tasty enough and sufficiently varied. Tea and coffee are served regularly and the ward staff are constantly checking to make sure that each patients water jug is filled. All this and first class medical care! What more can anyone ask for? My sincere thanks to all concerned.

Victoria Hospital 2024-12-18 Person 1 5 0

They are rude! They never answer the phone and the amu staff are horrendous! Buzzers going off and no-one checking, staff of there phones trying to avoid eye contact, toilets are disgusting the cleaners uses the same rag (dry) to wipe all the rooms,

Victoria Hospital 2024-09-16 Person 5 5 0

I would like to thank all the staff in the haematology department, especially Elizabeth and Alysia for all the love, care and consideration shown during my chemotherapy treatment.

Victoria Hospital 2024-09-09 Person 5 5 0

My stay in the cardiac department after a heart attack couldn't have been any better. The staff were skilled and their dedication showed. Returning for a triple bypass that took place in May this year, the care I received was exceptional. This is an outstanding department, a credit to Blackpool Victoria Hospital and the NHS. I would recommend this Hospital to anyone with heart/ lung problems, you will be in the care of true professionals.

Victoria Hospital 2024-07-19 Person 1 5 0

Poor dementia care in cardiac day case by a member of staff

Victoria Hospital 2023-12-29 Person 1 5 0

Prompt triage after arrival by ambulance, prompt initial tests. Ignored from 10pm until 6am told next in line to see doctor. 9.30am advised i had already been transferred to another unit - not that I had been told That unit had been waiting for me since 7.30am. No care No consultation No professionalism seen

Victoria Hospital 2023-12-21 Person 5 5 0

Was admitted via GP to SDEC, then to ward 19. Although staff were friendly and accommodating little communication was involved. Appeared short staffed. However pleasant enough. Was then transferred to 15A, very welcoming HCA, (didn’t catch her name). Bed space clean. Each time the nurses came to me they went through everything they were doing. I observed them with the other patients and found them to be very patient and spent time with each of them.This was lovely to see. I was sent to theatre the student ODP (unfortunately didn’t get his nam) was absolutely amazing! I was so scared but he made me feel at ease and you can genuinely tell he loved his job. The surgeons Mr Barker and Miss Law were also amazing, very informative and understanding. Even the anaesthetist was great. In all apart from being in a lot of pain and the odd hiccup on ward 19 was a pleasant experience. As an ex employee of BVH this was lovely to see that patients still come first and that staff do actually like their jobs! It’s rare to receive positive feedback but felt they all needed to know what an amazing job they are all doing! Thank you

Victoria Hospital 2023-11-14 Person 4 5 0

I was seen within two hours of calling 111 by a nurse who showed compassion and was knowledgeable enough to advise on next steps. The location for my consultation was accessible, clean and staff were welcoming.

Victoria Hospital 2023-10-25 Person 5 5 0

Was taken in with suspected cardiac arrest, I found the nurses efficient, courteous and very caring but sadly let down by the consultant, Blackpool Victoria Hospital is a great hospital and my new consultant is brilliant, thankyou BVH

Victoria Hospital 2023-09-18 Person 1 5 0

I was not kept informed of what treatment I needed, and it changed frequently. very poor level of keeping the patient informed.. I feel the service was not had adequate for my medical needs. I was very disappointed with the level of service I received on this occasion.