victoria-hospital-2

Victoria Hospital

Whinney Heys Road, Blackpool, England, FY3 8NR
 
1 2 3 4 5 69,635 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a NHS patient
30th July 2021


When my father went into hospital on the 10/7/21. they left him in a side room for 2hours without being seen. Then when someone finally did turn up it was just to tell my father, to do a urine sample then they left him again. They transferred him from urgent care, to Accident and emergency, where staff could see my father was in a wheelchair but left him there for 12 hours. without asking my family member would my father like to sit on a chair or bed. He was not offered food until 9pm he went in at 2pm, a member of staff took bloods and did it incorrectly as blood was running down my fathers hand. The staff were complaining about the patients, which is totally unprofessional. There was no communication between the staff either. So overall To improve the care for patients at this hospital, would be to overhaul the hospital and get caring staff. Deal with the staff shortage that they have.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
25th June 2021


I was told by my GP to attend the hospital my specialist would be waiting for me upon arrival, i was taken by ambulance and asked to sit in a waiting room full of people some with masks some without, I wear a mask all the time even though I don’t have to due to my immune system. Not only did they not inform my specialist I was there, but I then had to wait 6hrs to see a ER Doctor that had no idea of my situation or how to deal with it. She stood back away from me even though we both had masks on and asked me to remove my cannula myself!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
12th June 2021


The treatment I have received over the last two years has been first class. I wish to pass my sincere thanks to all the staff who cared for me over this period.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
28th May 2021


Staff are very friendly and willing to help.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
27th May 2021


I have been a patient of the Rheumatology clinic for around 25 years. Three months ago all my rheumatoid meds were stopped and since I have been in agony with my joints but I get nowhere with the doctor, Dr Jones or the rheumatology clinic at clifton hospital. The nurses are wonderful at both hospitals and Dr Jones secretary is very helpful. My rheumatiod progressed to the point where I needed ankle fusions on both feet and new knuckles and wrist fusion on my right hand, I'm worried about what no medication will do to my joints but not able to get any answers from anyone. I feel totally let down by my rheumatology consultant and by the clinic at clifton hospital. I already suffer from depression, anxiety and PTSD, all this not knowing is making things worse.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
27th May 2021


I attended Surgical unit for a day case procedure. The anesthetist and surgeons listened to my concerns regarding general anesthetic, pain relief and reactions to medication experienced previously and after reviewing notes from past surgeries put measures in place to prevent reoccurrence. It took a few hours for me to fit the criteria for discharge and the ODP, nurses in recovery, student nurses and Healthcare assistants really took care of me and gave me the time I needed and reassurance. Every step of the way on the day the staff went above and beyond in too many ways to list here, but each bit was noticed and appreciated. I felt entirely comfortable with the team. My boyfriend still teases me over the victory dance I did (and even repeated because Sr Lindsey pretended to be sad she missed it) when I was good to be discharged and because after confirming my dob in anesthetic room declared "and what a glorious day that was" Apologies for my terrible sense of humour and dancing. The only downside was when the clerk sent my boyfriend out of the waiting area after he had been specifically invited up by recovery staff to help relieve my anxiety that was preventing my discharge. This was a minor breakdown but left him a little confused So to all the morning and afternoon team 2nd floor on 29th May 21 a big thank you and huge appreciation to Aimee who worked very hard to arrange my date too

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
26th April 2021


I attended A&E following a fall on the beach where I injured my arm. I found social sistanced seating areas to be very clean. I waited 2hrs to be seen but Im guessing others were prioritised due to their injuries. Once see I was X rayed, re-seen and then cared for by lovely Bradley who made me feel very comfortable and cared for. Thank you Bradley. I did not cry after leaving you will be pleased to know.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
17th February 2021


I got C19 while in.hospital. in high dependency ICU post operation. a nurse gave me medication and checked a dressing without first cleaning her hands otr wearing gloves. I challenged her and was "I don't have corvid " 4 days later I had corvid and was placed on the corvid ward Shame as she let the entire hospital down

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
31st January 2021


I was transferred from Barrow A&E having had a heart attack while on holiday in the Lake District. I was under the care of Dr B Patel and his team in the cardiac centre and received fast and efficient care. I was worried but was greeted by staff who explained everything that was going to happen, meeting Dr Patel, having a angiogram and stents fitted. I have nothing but praise for everyone l came into contact with from the ambulance drivers, nursing staff and Dr Patel who l feel quick and decisive action saved my life. I then spent 48hrs on the cardiac ward and the ward next door and all staff were professional, efficient and friendly.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
14th October 2020


After surgery the food seemed to have an odd aftertaste, this was either due to my medication or the food did have an odd aftertaste. Fortunately the portions were small. After surgery I was placed in a single room next to the nurses station. Unfortunately for me outside my door was a supplementary station which was poorly lit, this caused staff to keep the door of my room open at night so they could see what they were doing. The result was disturbed nights due to noise and light. This was corrected as soon as I mentioned it. But dont rely on people 'not wanting to make a fuss', this needs sorting! At the very least put a light over the desk. Communication is as usual on a 'need to know' basis, which is decided by the staff. When or if lessons on Communication are given It is probably best not to employ former Security Service staff to deliver them. Overall the treatment I received, as far as I am competant to judge, was excellent. I do not find it easy to write reviews so normally dont bother, however, my hospital stay, my first! was a big deal for me so I have made the effort. A big thank you to All the staff involved in my care back in June.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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