Report this review of Victoria Hospital
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
Victoria Hospital
2016-10-22
Person
4
5
0
Written by a patient
Written by a patient 22nd October 2016
i was surprised on arriving at hospital at 7am to go into a very small room with 5 other patients and the family only to be told to have a shower in an adjoining room and to have to wear the hospital gown in front of everyone - i found that very undignified. The staff in intensive care were fantastic especially Jo and Margaret. I found most of the staff on the ward were very inconsiderate especially at night. Some were very uncaring but one or two made up for them
31st October 2016
Response from Victoria Hospital
Thank you for taking the time to leave feedback on your recent care and treatment here at Blackpool Victoria Hospital. I am sorry to hear that your experience wasn't as we would have expected. If you feel it appropriate our Patient Relations team can take some details and investigate these issues further, you can contact them directly via patient.relations@bfwhospitals.nhs.uk Andrew Heath Lead in Patient Experience & Engagement