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Veincentre Cardiff
2023-06-30
Person
4
5
0
Written by a private patient
Written by a private patient 30th June 2023
The Cardiff Veincentre is an exemplary place, where the staff are concerned about the clients' welfare, feelings and comfort, and are ready to answer questions freely. There is also excellent coffee supplied to alleviate any travel stress or nerves! The procedure is carefully explained, there is an attendant present to help patients (if necessary) to change into provided protective clothing, and to distract them from the actions being undertaken. There is minor discomfort as the needle is inserted but you can walk immediately after getting down and leaving the surgery.
There are two minor difficulties: the first is finding the venue if you come by public transport (a little information on which way to turn out of Cardiff Queen Street would help, especially if it's raining!) and the second is the flight of stairs up from ground level to the surgery: no lift. The welcome, once you arrive, is very encouraging!