University Hospital Southampton NHS Foundation Trust 2022-11-29 Person 1 5 0

Absolutely appalling hospital. 9 hour wait on a trolley in a and e. No pillow just a blanket. An hour and a half to be triaged then wasn't seen by anyone for 5 hours! Was dehydrated and in pain. Blood test was done, canula put in, so expected fluids and pain relief but the told nothing would be done until the bloods came back! 2hours later fluids and....paracetamol. Treatment didn't improve on amu. Nurses too busy and just didn't seem to care. Promised to get you something (and I'm including medication here) and you never saw them again. Lady in the bed next to me was written up by the doctor for a nebuliser at 4pm. At 10pm she couldn't wait any longer and kicked off. As I was leaving she was just getting it. For me discharge was very sudden. Told I may be going home the next day then totally out of the blue at 10.30pm at night when everyone was settled for the night, I was discharged. Lucky for me my husband hadn't gone to bed so could pick me up. I'm sure some people are happy with this hospital but I will never return. When your doctor sends you to hospital because you are severely ill you expect a reasonable amount of care and treatment. If that is what you expect don't go to uhs