University Hospital Southampton NHS Foundation Trust 2023-04-03 Person 3 5 0

I suggested that a plan pinned on the patients bed would be a good idea... when I was in SGH in Cardio for my heart bypass it was often a frightening time - when I worked in LNFH in MIU (reception) and on MAU (ward clerk) on my doubke shifts I had become confident that I understood the system, the staff and the departments... how wrong was I... after one experience I remember I started to panic - thought I might just be one person to disappear - my notes written in desperation read points like - family I DO NOT want to die... where are you and once I was found trying to escape on the fire exit stairs... so no, not all was rosy but the overall I praise the professional excellent specialist. My last procedure (AAA Vasco procedure was excellent) I was walked in to the theatre, the anaethesist was great and te procedure so good that I was allowed to go home again after less than 24 hrs. THANK YOU again SGH - so yes, the heating in the ward may be on full and the fans on for cooling (at the same time!!) and the nurses chatting may have left me desperate for a quiet night it was a small price overall. When one nurse offered me a drink at approx 4am she said she was disturbed because everytime she looked at me I woud oen my eyes and look back... the coffee was good though and I managed to sleep for a while. I have a couple of other memories but looking at the bigger picture I must say that I am very happy with the NHS and extremely happy to live close enough to go to SGH. Thanks