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Written by a patient
20th September 2013


I always find my visits to the Southampton General Hospital to be a bit like a cattle market. With so many people coming and going, it probably has to be a bit like that I suppose but it always feels like the London underground at peak times... On previous NHS appointments, I have been sent texts to my mobile phone reminding me of the upcoming appointment but for some reason this time I didn't get one, despite being registered to do so. Finding your way around the hospital can be a bit nerve wracking sometimes and you need to keep your wits about you to get to your destination. It's pretty much like being in a rabbit warren...

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Dignity/Respect
Involvement
Information
Cleanliness
Staff