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Written by a NHS patient
26th July 2022


My husband has been trying to access your appointment scheme and booked a slot for 12pm today. However, it asked for a password which he couldn't remember. He applied to change his password which wouldn't work either. I tried to ring the number several times - cut off after ringing every time. Tried to contact switchboard directly, no answer, just cut off after your 'allocated time.' Emailed too, had notification that it's not monitored 24 hours, it seems it's not monitored at all..... What a joke the NHS has become! Inefficiency rules it seems

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Rating not given.
Staff
Safe